FAQ

DO YOU OFFER REFUNDS OR EXCHANGES?

No, we do not offer refunds and/or exchanges. When placing an order, please make sure you choose the correct lengths, textures and/or color before checking out. 

HOW LONG DOES ORDER PROCESSING TAKE?

Please allow 3-4 business days for your order to be processed. Your order will be shipped once processing has been completed. You can expect to receive your order 3-5 business days AFTER it has been processed.

ARE YOUR HAIR EXTENSIONS 100% VIRGIN?

Yes, we offer 100% virgin hair extensions. 

HOW MANY BUNDLES ARE RECOMMENDED FOR STYLING?

For a full look, 3 bundles are recommended to complete styling. For lengths over 22 inches, 3 bundles or more are recommended for a fuller look. 

HOW LONG DOES EXTENSIONS LAST?

Extensions can last for more than one year with proper care.

CAN I COLOR MY EXTENSIONS?

Yes, you can color your extensions, but we recommend seeking a professional stylist to help achieve the desired look that you want. 

CAN I MAKE CHANGES TO AN ORDER?

If you notice an error made on your end concerning a placed order, please email or text us immediately! Please see our contact page. If your order has already been processed, we will not be able to change it!