FAQ
DO YOU OFFER REFUNDS OR EXCHANGES?
No, we do not offer refunds and/or exchanges. When placing an order, please make sure you choose the correct lengths, textures and/or color before checking out.
HOW LONG DOES ORDER PROCESSING TAKE?
Please allow 3-4 business days for your order to be processed. Your order will be shipped once processing has been completed. You can expect to receive your order 3-5 business days AFTER it has been processed.
ARE YOUR HAIR EXTENSIONS 100% VIRGIN?
Yes, we offer 100% virgin hair extensions.
HOW MANY BUNDLES ARE RECOMMENDED FOR STYLING?
For a full look, 3 bundles are recommended to complete styling. For lengths over 22 inches, 3 bundles or more are recommended for a fuller look.
HOW LONG DOES EXTENSIONS LAST?
Extensions can last for more than one year with proper care.
CAN I COLOR MY EXTENSIONS?
Yes, you can color your extensions, but we recommend seeking a professional stylist to help achieve the desired look that you want.
CAN I MAKE CHANGES TO AN ORDER?
If you notice an error made on your end concerning a placed order, please email or text us immediately! Please see our contact page. If your order has already been processed, we will not be able to change it!